Privacy Policy
Effective Date: January 1, 2025
By using Fixndash, you agree to these terms:
1. Services
Fixndash provides small-to-medium WordPress fixes and ongoing support tasks, either pay-per-task or via monthly plans.
2. Turnaround
- Dash Fix: 48-hour turnaround
- Dash Standard: 24-hour turnaround per task (queue-based)
- Dash+: 6-hour turnaround (priority queue)
Turnaround time begins once task access and instructions are confirmed.
3. Scope
Tasks are limited to frontend/backend tweaks, layout adjustments, plugin configurations, etc. Anything outside scope (e.g., full redesigns) may be quoted separately.
4. Payments
All payments are processed securely via Stripe/SureCart. Subscriptions renew automatically unless canceled.
5. Cancellations & Refunds
You can cancel anytime. See Refund Policy for details.
6. Disclaimer
Weβre not responsible for third-party plugin or theme conflicts beyond our control. You agree to back up your site or let us do it prior to work.
Fixndash
A division of Tieulie Digital
Edmonton, Alberta, Canada
π§ support@fixndash.com
π https://fixndash.com
Business Owner: Steven Tieulie
This site is operated in compliance with PIPEDA and Canadian e-commerce laws. For legal or privacy inquiries, please contact us directly.